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International Exposure Visit Program on Mobile and Agency Banking

In line with AFRACA’s mission to improve the rural and agricultural finance environment through the promotion of appropriate policy framework and to support member and partner institutions to provide sustainable quality services, AFRACA organized the 5th AFRACA International Exposure Visit Program on Mobile and Agency Banking at the Kenya School of Monetary Studies from 22 – 26 February 2016.
More than 40 delegates were in attendance drawn from 8 countries. The Exposure Visit continues to draw participation
from diverse AFRACA Member and Partner Institutions.
Most notably was the overwhelming participation from the National Bank for Agriculture and Rural Development, NABARD, who sponsored 19 participants to attend the Study Visit. Also not forgetting participants from the Bank of Ghana, Centenary Bank of Uganda, DCB Tanzania, Credit Du Sahel and CPDM from the Democratic Republic of Congo. The presence of Francophone Member Institutions shows the need to tailor the Programme exclusively for AFRACA Francophone Member Institutions.

The keynote speakers during the launch were Mr. Saleh Usman Gashua the Secretary General of African Rural
Agricultural Credit Association (AFRACA), Prof. Kinandu Muragu the Executive Director and AFRACA Eastern Africa
Sub Regional chairman and Dr. Patrick Njoroge the new Governor, Central Bank of Kenya.
In his opening remarks Prof. Kinandu Muragu thanked AFRACA for its leading role in financial inclusion in a way
that enhancing Agriculture in Africa. He indicated that such programmes are beneficial as they bring people together to
learn from each other and network as well as sharing ideas on what is happening in their own context.
Mr. Saleh Usman Gashua was highly delighted and thanked the Governor for his commitment and support to improve
financial inclusion and agriculture changing people’s life not only in Kenya but also on the continent and beyond. He also
thanked AFRACA members for their continued support and advice in developing an inclusive financial sector in Africa.
He encouraged the participants to effectively engage each other by sharing practical experiences and success stories
to broaden their knowledge and contribute to the industry.
The event was officially declared open by the new Central Bank of Kenya Governor, Dr. Patrick Njoroge. In his speech,
the Governor welcomed all the participants to Kenya and commended AFRACA for the good job in improving
agricultural and rural life on the continent. He urged the participants to use the acquired knowledge during the study
visit to change not just statistics but make people’s life better. He indicated that innovative channels such us digital
technologies, diverse financial services and political will are available to increase financial inclusion and also help
women have access to finances. He also promised that the central Bank of Kenya will continue to support AFRACA.
The participants were able to experience real time practices of Mobile and Agency Banking through presentations and
field visits. Participants identified useful lessons from Kenya; many case studies were also presented as best
practices in addition to recommendations for consideration.
The visitors among other things learnt the impact of mobile and agency banking on environmental sustainability,
transforming value chain lending using technology, Mobile and agency products and services, case studies on: M-Pesa,
M-Shwari, M-banking as in the case of CO-OP kwa Jirani and experiences by Microfinance institutions under mobile
and agency banking such us Musoni Kenya, Rafiki and Helix Institute of Digital Finance.
This study visit had with time became an area of interest for ICT experts, agricultural service providers, entrepreneurs
and finance managers within and outside Africa.