Technical Cooperation among Developing Countries (TCDC) Programme on Mobile and Agency Banking

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Program Focus

Schedule and Venue




Participation Fee


Visa Information

Medical/Travel Insurance

Airport transfer and ground transportation

Weather Information


The use of mobile money is having a strong impact on Kenya’s efforts to tackle poverty by enabling financial inclusion and also demystifying the access to technology as an elitist concern. Thus far, the volume of mobile money transactions continues to rise unabated. In 2012 it was $19.7 billion surpassing Kenya’s national budget which stands at $18.5 billion. This reflected a 23.7% increase from $16.1 billion in 2012. During the same period financial institutions deployed new mobile financial applications such as M-Shwari, M-Benki, Chapaa popote and PesaMob which have all had a lasting impact on the agricultural sector in Kenya.

During the same period, the number of mobile money agents has increased by 50% from 75,226 to 112,947 which translates into more people using the service and therefore enabling access to financial services using either M-Pesa, MobiKash, Airtel Money, yuCash, Orange Money or Tangaza mobile money transfer platforms. A recent survey conducted by FinAccess indicates that the proportion of adults now included in the financial system in 2013 rose to 66.7% from 27.4% in 2006. To date, over 24.9 million Kenyan’s transact $67.5 million daily using mobile money; this compared to the $775 million which is transacted using the Real Time Gross Settlement System (RTGS), cheques and cash, an opportunity exists to offload some of this to the mobile channel and hence represents the opportunity for expansion of Kenya’s mobile financial service platforms. It is in the above context that AFRACA in partnership with the Kenya School of Monetary Studies has organized the 2nd Annual International Exposure Visit on Mobile and Agency Banking which will capacitate participants with the latest trends in this area.

1. The fit of mobile & agency banking within the financial market in Kenya
2. Policy Framework, Regulation and supervision of Mobile and Agency Banking
3. Overview of the Mobile Banking and Agency Banking for Commercial Banks, Microfinance Institutions
4. The role of Information technology in enhancing financial inclusion in Kenya
5. Risk Management in Mobile and Agency Banking
6. Agency Banking Insurance
7. Different Models of Mobile and agency Banking

The course will be conducted in Nairobi, KENYA at the Kenya School of Monetary Studies (KSMS) from 24th – 28th April 2017 for five days, exclusive of travel time. Registration will take place at the venue on at 8:00 a.m. on the first day. Participants will be required to produce a form of identification at the registration desk.

The study visit is suited for bank practitioners, bank ICT Managers, bank lawyers, agricultural experts, development finance personnel and middle-class managers in the technical field and other professionals in financial services industry including central bankers

The program will be conducted in English. Interpretation will be available in French.

Formal dress is encouraged but there is no special requirement. The weather in Kenya around this time of the year is usually wet and cold mostly.

Participation fee for the study visit is USD 1,500.00 per participant from Afraca member institutions and USD$2,000.00 per participant from non-Afraca members. This covers airport reception and send-off, domestic transportation for the field visits, translation of program materials and interpretation services, entertainment, lunches and other administrative costs.

The nominating institution shall be responsible for international air ticket, hotel accommodation and other incidental allowances including other travel-related miscellaneous expenses like laundry, overseas calls, fax/email messages, etc. in accordance with their existing rules and regulations.

AFRACA has a negotiated rate and therefore encourages all the participants to board at the Hilton Hotel Nairobi or Sunstar Hotel. There will be transport to pick up and drop participants to the training venue.

The hotel contact details are:

Hilton Nairobi (USD 120 per night)
Corporate Sales Manager,
P.O. Box 30624-00100 Nairobi, Kenya
Tel: +254 (0)20 -2790000 / 2288000

Sunstar Hotel Nairobi (USD 60 per night)
Nancy Gitonga
Head of Marketing
Mobile +254 703184526

All delegates must have a valid passport, for at least six months prior to arrival in Kenya. Formal invitations will be sent upon acceptance of nomination. Participants are encouraged to apply for visa in their respective countries. We shall provide a formal invitation letter to support the visa application. AFRACA will facilitate the visa request only for countries that do not have a Kenyan representation and have entry restrictions.

Visas can be obtained by most nationalities on arrival for a fee of US$50, which is valid for a period of three months and must be paid in a convertible currency (participants are advised to carry USA dollars (US$) or Euros (€), or UK pound (£) all of which are easily convertible in Kenya.

Yellow fever and Cholera vaccination certificates are required for visitors arriving from infected areas.

AFRACA shall not cover the cost of medical treatment or the cost of participants’ medical/travel insurance. All participants are advised to arrange for their own insurance coverage prior to their trip to Kenya.

Pick-up (April 24th): AFRACA will arrange airport pick up, and there will be drivers from an appointed shuttle company commissioned by AFRACA to meet the participants. Drivers will carry a sign reading “AFRACA”.

Send-off (Friday April 29th): The program will officially end on 28th April and participants treated to a sendoff dinner in the evening.

Kenya enjoys a tropical climate. It is hot and humid at the coast, temperate inland and very dry in the north and northeast parts of the country. The long rains occur from April to June and short rains from October to December. Nairobi is generally cool but for more upto date weather information, please check:

For more information do not hesitate to contact the following:
Caroll Bakang
Email: or or
Tel. +254 20 2715991; +254 20 2717911; +254 726 080454


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